Terms of use
Last updated 29 October 2026
Draft for review before launch. Not yet in force.
1. Who we are
Opening Bell (“we”, “us”) is an online store based in the Kingdom of Saudi Arabia. You can reach us at support@openingbellsa.com. By creating an account or buying access, you agree to these terms.
2. What we provide
Practice questions with explanations, timed mock exams and a readiness score for the CME-1 and CME-4 qualification exams (papers 1A, 1B, 4A and 4B). Our questions are written by us to the published syllabus. They are not the exam's questions.
We are not part of, or endorsed by, the Capital Market Authority, the Financial Academy or the Chartered Institute for Securities & Investment. You book and pay for the exam with them separately.
3. One person per account
An account is for one person. Don't share your sign-in, sell or lend access, or let anyone else study on your account. You sign in with a code sent to your email; you can use up to 2 devices, and both can be signed in at once.
Your name and account code appear on study screens. We look for signs of sharing, such as frequent device changes or far more questions opened than one person studies. We may suspend an account that is shared, without a refund.
4. Using the content
Everything on the site is for your own study. Don't copy, download, scrape, record, publish or pass on the questions, explanations or mocks, in whole or in part, or use software to collect them. The content belongs to us.
5. Plans, prices and access
Prices are in Saudi riyals and include any VAT that applies. Nothing is shipped: access opens in your account as soon as payment completes and runs for the period shown at checkout: Essentials 1 month, Pass 3 months, Pass+ 6 months, single papers 3 months. An extra month adds 30 days to an active plan. Upgrading Essentials to Pass gives Pass features for 3 months from the start of your Essentials plan.
Founding prices are offered for a limited time, after which regular prices apply. They aren't applied to earlier purchases. We may change prices; a change never affects access you've already paid for.
6. Pass guarantee
If you sit a paper while you have active Pass, Pass+, single-paper or corporate access to it, and you don't pass, we'll extend your access to that qualification free for 3 months. Email us the official result showing the account holder's name within 30 days of receiving it. If you don't pass the next sitting either, the same applies again.
The guarantee is an extension of access, not a refund. It doesn't cover Essentials, or papers sat after your access ended.
7. Refunds
Purchases can't be refunded once you've used them. If you haven't opened a practice question or started a mock, you can cancel within 7 days of buying. Payment mistakes are always put right. The refund policy has the details.
8. Changes to the service
We update questions when the syllabus or the regulations change, and we may add, change or retire questions at any time. We aim to keep the site available, but it may sometimes be down for maintenance or reasons outside our control.
9. Our responsibility
The site is a study aid. Your result depends on your own preparation, and we don't promise that you'll pass. As far as the law allows, our total liability to you is limited to the amount you paid for the access concerned.
10. Changes to these terms
We may update these terms. If a change matters to you, we'll email you before it takes effect. The version on this page applies from its last-updated date.
11. Law
These terms are governed by the laws of the Kingdom of Saudi Arabia, and its courts have jurisdiction over any dispute.